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Blaze display frozen

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‎09-27-2018 06:08 - last edited on ‎09-28-2018 04:47 by Moderator Alum

‎09-27-2018 06:08 - last edited on ‎09-28-2018 04:47 by Moderator Alum

My Fitbit screen is frozen. I have drained the battery and tried the reboot fix but it is still frozen... is there another trick out there that I can try?

 

 

Moderator edit: subject for clarity

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‎09-28-2018 04:53 - last edited on ‎07-07-2025 04:48 by Fitbit Moderator

‎09-28-2018 04:53 - last edited on ‎07-07-2025 04:48 by Fitbit Moderator

A warm welcome to the Community @Duvalcva.

I appreciate all the efforts in trying to fix this. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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‎09-28-2018 04:53 - last edited on ‎07-07-2025 04:48 by Fitbit Moderator

‎09-28-2018 04:53 - last edited on ‎07-07-2025 04:48 by Fitbit Moderator

A warm welcome to the Community @Duvalcva.

I appreciate all the efforts in trying to fix this. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes