help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze icon glitch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2016 15:43

‎03-12-2016 15:43

My today Icon on my Fitbit, that I just purchased today is half staticky. Should I return it or is there a fix for that? It also does it so the heart rate icon.
Best Answer
0 Votes
4 REPLIES 4

‎03-12-2016 16:46

‎03-12-2016 16:46

What icon are we taking about?
Is it only one icon, and have you tried to restart yet.
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/
Best Answer

‎03-12-2016 18:20

‎03-12-2016 18:20

@Carrie_lina , several have reported problems with flickering, glitchy screens on the Blaze. Take a look at this thread.  Seems there isn't any solution provided by Fitbit so far except to exchange for another Blaze,

 

Also, someone has documented the issue in this Youtube video.

 

 

Best Answer

‎03-22-2016 04:51

In response to SunsetRunner

‎03-22-2016 04:51

Hello @Carrie_lina welcome to the Fitbit Community! 🙂 @SunsetRunner and @Rich_Laue it's great to see you here!  @Carrie_lina did you try the restart advised by @Rich_Laue? Is your tracker's display working properly? 

 

I'll be around if you have any questions! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes

‎09-03-2019 10:09

‎09-03-2019 10:09

Hi Carrie, I have this same issue and thought I'd need to just get a new fit-bit since I've had this one about 2 years. I decided to charge it by plugging the cord into my laptop instead of the wall charger, just by chance, and it made the glitch stop. There are other things going on with it now though, its all intermittent, might be time for me to just get a new one, but I will limp this one along as much as I can. 

Best Answer
0 Votes