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Blaze in continuous loop of flashing logo

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‎05-30-2016 02:53

‎05-30-2016 02:53

My Blaze has entered into a continous loop of a flashing the ftbit logo. Restarting has no effect. I have run the battery down, tried a restart, this has no effect. Any ideas?

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2 REPLIES 2

‎05-30-2016 04:12

‎05-30-2016 04:12

Hi @Stuart007

 

Restarting the tracker is the only option we have..

 

Feel free to contact the Fitbit Support Team (Click / Tap here to contact)

Optionally check out Returns & Warranty before contacting support.

 

Mention what you've already tried to speed things up.

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‎05-30-2016 12:19

In response to SunsetRunner

‎05-30-2016 12:19

Hello @Stuart007 welcome to the Fitbit Community! I'm sorry to hear about your Blaze 😞  as @SunsetRunner mentioned if you can't restart the tracker please reach out to our support team, they can take a look at your tracker's back-end information and provide you a personalized troubleshoot. 

 

Let me know how it goes! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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