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Blaze isn't recording my heart rate

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‎08-22-2018 14:34 - last edited on ‎08-23-2018 04:38 by Moderator Alum

‎08-22-2018 14:34 - last edited on ‎08-23-2018 04:38 by Moderator Alum

What can I do to reset my Blaze as the heart rate monitor has stopped recording info.

 

 

Moderator edit: subject for clarity

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‎08-23-2018 04:39

‎08-23-2018 04:39

It's great to welcome you @BlazeorBUST.

 

If your Blaze isn't showing your heart rate information, I recommend taking a look at the help article Why don't I see my heart rate on my Fitbit device? and follow the instructions provide there.

 

Let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-23-2018 04:51

In response to AlejandraFitbit

‎08-23-2018 04:51

I did the reset

Turned heart rate to On instead of auto

Then manually shut off and synced

Still no heart rate monitor showing

Linda Lusher
Secure Preservations
813-362-2188
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