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Blaze isn't syncing

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‎03-12-2018 13:12 - last edited on ‎09-17-2018 04:33 by Moderator Alum

‎03-12-2018 13:12 - last edited on ‎09-17-2018 04:33 by Moderator Alum

Anyone else notice syncing is running very slow for the past two days? Mine is going over four hours without syncing. If I try sync now it just ignores the input. Very frustrating.

 

 

Moderator edit: subject for clarity

Best Answer
5 REPLIES 5

‎03-12-2018 17:09

‎03-12-2018 17:09

I'm experiencing the same issues. Started just before the weekend. Still trying to sync right now.

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‎03-12-2018 18:21

‎03-12-2018 18:21

Don't waste your time calling support. No help there at all. just more aggravation. 

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‎05-03-2018 07:17

‎05-03-2018 07:17

My sync takes 30 minutes at times, longer if I miss a day. Try this it sometimes seems to work. On the watch go to settings look for the Bluetooth setting and set to pair.

 

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‎09-16-2018 18:33

In response to John2000

‎09-16-2018 18:33

This might work. If you have paired your flex2 with your phone, go to Bluetooth and unpair it. Then search for your flex2 again and pair it. Try to sync. It worked for me. 

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‎09-17-2018 04:39

In response to SubNaidu

‎09-17-2018 04:39

A warm welcome to the Community @SubNaidu.

 

I appreciate the steps you shared in order to fix the syncing issue. Keep in mind that you can also try the instructions provide in the help article Why won't my Fitbit device sync?.

 

Keep the stepping up! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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