06-25-2017
08:09
- last edited on
06-26-2017
06:10
by
AlejandraFitbit
06-25-2017
08:09
- last edited on
06-26-2017
06:10
by
AlejandraFitbit
Blaze keeps loosing time after re syncing it's ok for about 1 hour and looses time again tried to shut it down and restart it won't keep a charge Long.
Moderator edit: Subject for clarity
Best Answer
06-26-2017
06:13
- last edited on
05-14-2025
09:48
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-26-2017
06:13
- last edited on
05-14-2025
09:48
by
MarreFitbit
A warm welcome to the Community @Mowerros and thanks for troubleshooting this issue by yourself.
Is your Blaze syncing with another device, a computer maybe? Since keep in mind that the tracker will get the time of the device that you are using to sync. Also, if you have the automatic timezone option on, I recommend turning it off by doing the following from your Fitbit app:
I hope this helps, let me know the outcome. ![]()
07-04-2017 04:53
07-04-2017 04:53
Best Answer
07-09-2017
05:12
- last edited on
05-14-2025
09:47
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-09-2017
05:12
- last edited on
05-14-2025
09:47
by
MarreFitbit
Thanks for getting back to the Community @Mowerros. Regarding the battery inconvenience that you are now having, I recommend keeping an eye on your inbox for further instructions.
Let me know the outcome. ![]()