06-25-2017
08:09
- last edited on
06-26-2017
06:10
by
AlejandraFitbit
06-25-2017
08:09
- last edited on
06-26-2017
06:10
by
AlejandraFitbit
Blaze keeps loosing time after re syncing it's ok for about 1 hour and looses time again tried to shut it down and restart it won't keep a charge Long.
Moderator edit: Subject for clarity
06-26-2017 06:13
06-26-2017 06:13
A warm welcome to the Community @Mowerros and thanks for troubleshooting this issue by yourself.
Is your Blaze syncing with another device, a computer maybe? Since keep in mind that the tracker will get the time of the device that you are using to sync. Also, if you have the automatic timezone option on, I recommend turning it off by doing the following from your Fitbit app:
I hope this helps, let me know the outcome.
07-04-2017 04:53
07-04-2017 04:53
07-09-2017 05:12
07-09-2017 05:12
Thanks for getting back to the Community @Mowerros. Regarding the battery inconvenience that you are now having, I recommend keeping an eye on your inbox for further instructions.
Let me know the outcome.