A fitness tracker that does not reliably track is not a fitness tracker.
I am on my second Blaze. The first became unreliable at tracking activity. I placed a call to customer service (which used to be easy to find). They checked my logs, saw a problem and sent me a new unit. I was really happy, until January of this year my Blaze would randomly turn off. I have Sleep Apnea and use the Blaze to track both activity and sleep. As a tracker, my Blaze is not reliable. I searched the forums and tried all the suggestions (reset, turn off, forget from settings, etc.) I charge every 2 - 3 days and sync each morning when I wake. I found it had turned off after I went to bed 3 times in January, 4 times in February, and 5 times in March. After restarting the Blaze the time was wrong and there was no sleep information.
A reset would restore the correct time, but not health / fitness data. I was unable to find Customer service at the web site and I understand the Blaze was discontinued.
As pricey as this unit is, 2 failed units, and customer service unavailable, I don't feel compelled to buy the "updated" replacement version hoping it will be more reliable. It's a great idea ! But this unit hasn't worked out well for me.
