help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze left button will not work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-29-2018 11:18 - last edited on ‎12-02-2018 07:43 by Moderator Alum

‎11-29-2018 11:18 - last edited on ‎12-02-2018 07:43 by Moderator Alum

My Blaze left button will not work. I have to double tap to get the Blaze to show time and then swipe for any of the other functions. I have tried to clean the button with a toothpick as was instructed but did not work. I used a can of air spray and that did not help. I have tried re-setting and that did not work.  Any suggestions?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎11-29-2018 13:21

‎11-29-2018 13:21

Welcome to the forums!

 

Sounds like you have done all you can. Contact support to see what your options are

Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎12-02-2018 07:45 - last edited on ‎11-08-2025 05:36 by Fitbit Moderator

‎12-02-2018 07:45 - last edited on ‎11-08-2025 05:36 by Fitbit Moderator

A warm welcome to the Community @Nolaboiler and @WendyB thanks for the input.

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you followed our friend's recommendation and contacted them. I know they will be glad to help you out and provide you a solution.

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes