12-17-2017
01:06
- last edited on
01-10-2018
06:41
by
AlejandraFitbit
12-17-2017
01:06
- last edited on
01-10-2018
06:41
by
AlejandraFitbit
Bought 2 Blaze, got this one from Caroline last year. I cannot charge them, just have the “dots” that flash on and off. None of the chargers work, reset doesn’t work.
Please help, what do I do?
Thanks,
Tracy
Moderator edit: subject for clarity
Best Answer01-10-2018 06:42
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-10-2018 06:42
It's great to see you around @Tracyfisher.
Thanks for troubleshooting this by yourself. If your trackers aren't charging, I recommend taking a look at this post and follow the instructions provided there. After these steps, test your devices.
Let me know the outcome. ![]()
Best Answer01-10-2018 09:21
01-10-2018 09:21
Mine too...
Cazfit
Best Answer01-11-2018 05:07
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-11-2018 05:07
Hey there @CazFit, great to see you around!
I would like to know if you have tried the instructions I provided in my previous post? If you haven't, I recommend taking a look at it and follow the steps there.
Let me know how it goes. ![]()
Best Answer01-11-2018 14:58
01-11-2018 14:58
Hi... sorry didn't find the other message / help
@AlejandraFitbit wrote:Hey there @CazFit, great to see you around!
I would like to know if you have tried the instructions I provided in my previous post? If you haven't, I recommend taking a look at it and follow the steps there.
Let me know how it goes.
Best Answer