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Blaze not charging

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‎08-13-2017 21:30

‎08-13-2017 21:30

Hey my Fitbit Blaze was fully charged and randomly died today. I've had it plugged into the charger and it isn't charging at all, and the only thing I've seen is about the clock interface. Every time I try to restart it just shows low battery or the Fitbit logo. 

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‎08-14-2017 01:07

‎08-14-2017 01:07

In the absence of other replies, my suggestions is to contact tech support. What you report sounds like a defective device to me. I have seen a Blaze fail to recharge when new and never paired. However, none of my Fitbit devices has had the issues that you report after they have fully charged.

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‎08-14-2017 05:17

‎08-14-2017 05:17

A warm welcome to the Community @Mattlup21 and @Goosse1962 thanks for stopping by.

 

I would like to know if you have followed our friend's recommendation and get in touch with our support team? If you haven't contacted them, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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