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Blaze not detecting steps on elliptical

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‎03-25-2019 06:03 - last edited on ‎03-26-2019 09:50 by Fitbit Moderator

‎03-25-2019 06:03 - last edited on ‎03-26-2019 09:50 by Fitbit Moderator

Ugh, my steps are not accurately logging while I'm on my elliptical.  I have tried using the elliptical setting and it's still only logging a quarter to half of my steps.   What gives!  

 

 

Moderator edit: updated subject for clarity

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‎03-26-2019 09:53

‎03-26-2019 09:53

@brogers86 Welcome! It's great to see you around! 

 

Sorry to hear that your Blaze isn't counting steps while walking on the treadmill. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may be still but you could be moving or walking. This may happen when you are pushing a cart or holding bars while walking or doing treadmill. For added sensitivity you can try wearing your device on your dominant hand but select that hand as non dominant on the device’s settings to make it more sensitive to movement. Also make sure your hands are moving so the device can properly track your steps.

 

Let me know how it goes.

Alvaro | Community Moderator

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