09-18-2019 19:26 - last edited on 09-19-2019 14:48 by LizzyFitbit
09-18-2019 19:26 - last edited on 09-19-2019 14:48 by LizzyFitbit
My fit bit Blaze will charge over night but one hour after wearing it it's back down to red. It wont hold a charge. Now today it just kept vibrating and vibrating on my wrist...help is there anything I can do or do I need a new one?
Moderator edit: updated subject for clarity
09-19-2019 14:59 - edited 09-19-2019 15:00
09-19-2019 14:59 - edited 09-19-2019 15:00
Hi @JennRemai2019. It's good that the community is growing!
Thanks for letting me know about your Blaze, and I'm sorry for the issues experienced with the battery. As you may know the battery life will depend on how frequent the features are used. It doesn't mean that you shouldn't use them, but as with any other electronic device the features impact its battery. That being said, I'd recommend to try the following steps:
By the way, I've moved your post to the Blaze board so you can receive more related responses about this situation, and to keep our forums organized. If the same keeps happening, don't hesitate to reply back so I can continue working on this with you.
Keep me posted!
09-21-2019 06:57
09-21-2019 06:57
09-21-2019 15:19
09-21-2019 15:19
Past couple of days I have charged and done everything suggested. I saw another group of people in this forum saying the same thing. If the charge is gone can you purchase a new battery or are we expected to purchase a new Fitbit? I will be purchasing an Apple watch if that is the case. My daughter has an Apple Watch and had it longer than I have had my blaze. Very disappointed.
09-21-2019 15:25
09-21-2019 15:25
My fitbit is doing the same. I charge it overnight and within 10 hours it's dead. I've restarted it, shut it down and turned it back on, made sure my app is up to date. Before I would get 4-5 days ler charge, now I can't even get through a 12 hour shift at work.