08-24-2017
10:53
- last edited on
08-25-2017
05:05
by
AlejandraFitbit
08-24-2017
10:53
- last edited on
08-25-2017
05:05
by
AlejandraFitbit
Hey ... So I love my new Fitbit. Only problem I can't get my notifications or phone calls to go to my Fitbit. I have the Samsung galaxy S8+ .. Help please!
Moderator edit: Subject for clarity
08-24-2017 12:06
08-24-2017 12:06
Sorry @Julifit, not all the features are available on the Galaxy S8 right now - some do work as you discovered, keep watching this list, once it is added all fitbit features will be compatible. Engineers are working as quickly as possible.
In the meantime you might check the Having trouble syncing? post and follow the instructions provided there - my fingers crossed everything starts communicating for you 🙂
Appreciate your patience, welcome to forums!
WmChapman | TX
Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"
Be sure to visit Fitbit help if more help is needed.
08-24-2017 21:49
08-24-2017 21:49
The s8 is on the list but no notifications. Works on my wife's s6
08-25-2017 05:08
08-25-2017 05:08
It's great to welcome you @joseph1stre, @Julifit and @wmchapman thanks for stopping by.
Samsung Galaxy S8 and S8+ are already in our list of compatible mobile devices, but since they were recently added, there are some issues connecting the trackers with them but you can always try and follow the instructions provided in the My Tracker isn't receiving notifications (Android App) post by our friend @MarreFitbit.
Let me know the outcome.
08-25-2017 07:43 - edited 08-25-2017 09:13
08-25-2017 07:43 - edited 08-25-2017 09:13
I got an update at midnight this morning. the app told me i might need to restart for the notifications to work. Restarted both devices, connect, and sync. No change on my device. At least not yet.
8/25/ 11PM: I started getting notifications now. 😉
08-27-2017 06:03
08-27-2017 06:03
I am glad to hear that you are receiving your notifications @joseph1stre and that your tracker is now working. If you need anything else, do not hesitate in posting it.
Keep the stepping up!