Blaze not receiving notifications

[Bluemoonbaz]

Ok, replaced my Charge 2 with brand new Blaze on Samsung Galaxy S8+. Set up, paired up, no notifications after usually set up/ delete reinstall. After 2 days starting working for no reason for a couple of hours and now stopped again, really frustrated and considering returning.

Moderator edit: Subject for clarity

[cali2texas78]

Imo you should return the blaze asap, the blaze paired with the s8+ the battery will only last for 24-30 hrs contacted support and it's been a known issue with no time table to be resolved.

I saved all the screen shots of support basically telling me that even tho I purchased the blaze two weeks ago I was stuck with the blaze even tho it is not performing anywhere near as advertised, with no eta of a fix for it.

And with that response from fitbit I'm letting everyone at the three gyms I work at and come in contact with they should avoid the blaze like the plague if they own a s8+.

[Bluemoonbaz]

Cheers for the advise , I just don't understand what the problem is , as I have loaded everything and it says it's paired including the pull down above the clock but it just didnt work then it started randomly and it was definalty working with email text message for a while then it just stopped and now back to how it was before😡😡

[Bluemoonbaz]

Anyone how any clues how I can get this working? Fitbit ??

[Bluemoonbaz]

I guess there is no solution then ? 

Since no fitbit reps are bothering with my problem.updated software been through all settings again 

Phone s8+ tells me fitbit notifications are working but none come through .

Time to return if no support offered 

Shame  you just lost a customer and a family with 6 people  5 with older models that won't bother upgrading 

[AlejandraFitbit]

Great to see you around @Bluemoonbaz and @cali2texas78 thanks for stopping by.

Thanks for troubleshooting this by yourselves. As mentioned this in a known issue in which our team is working. Your patience will be much appreciated. In the meantime, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there. Also, if you can check if your trackers are updated would be great. 

I hope this helps, let me know the outcome.