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Blaze not receiving notifications

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‎01-01-2018 02:18 - last edited on ‎01-03-2018 05:52 by Moderator Alum

‎01-01-2018 02:18 - last edited on ‎01-03-2018 05:52 by Moderator Alum

Hi, I'm experiencing some issues with receiving notifications on my Blaze from Samsung S8. I'm aware that S8 is on the compatible devices list. Any advice would be much appreciated?

 

Cheers

 

 

Moderator edit: subject for clarity

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‎01-03-2018 05:53 - last edited on ‎05-26-2025 10:15 by Fitbit Moderator

‎01-03-2018 05:53 - last edited on ‎05-26-2025 10:15 by Fitbit Moderator

Hey there @HopeDavo, it's great to welcome you!

If your tracker isn't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-03-2018 05:57

In response to AlejandraFitbit

‎01-03-2018 05:57

Using my Blaze with iPhone 6, I've started to have problems with texts (and some calls) not being received on my Blaze.  I've reloaded, reset, turned off/on, my Blaze, and updated the latest iPhone OS, and nothing seems to work.  It had worked great for over a year until a few weeks ago.

 

Jerry

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‎01-04-2018 05:02 - last edited on ‎05-26-2025 10:15 by Fitbit Moderator

In response to Jerrel

‎01-04-2018 05:02 - last edited on ‎05-26-2025 10:15 by Fitbit Moderator

Good to see you around @Jerrel, thanks for troubleshooting this by yourself.

Since the steps you tried didn't work, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided in that post.

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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