01-01-2018
02:18
- last edited on
01-03-2018
05:52
by
AlejandraFitbit
01-01-2018
02:18
- last edited on
01-03-2018
05:52
by
AlejandraFitbit
Hi, I'm experiencing some issues with receiving notifications on my Blaze from Samsung S8. I'm aware that S8 is on the compatible devices list. Any advice would be much appreciated?
Cheers
Moderator edit: subject for clarity
01-03-2018 05:53
01-03-2018 05:53
Hey there @HopeDavo, it's great to welcome you!
If your tracker isn't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.
I hope this helps, let me know the outcome.
01-03-2018 05:57
01-03-2018 05:57
Using my Blaze with iPhone 6, I've started to have problems with texts (and some calls) not being received on my Blaze. I've reloaded, reset, turned off/on, my Blaze, and updated the latest iPhone OS, and nothing seems to work. It had worked great for over a year until a few weeks ago.
Jerry
01-04-2018 05:02
01-04-2018 05:02
Good to see you around @Jerrel, thanks for troubleshooting this by yourself.
Since the steps you tried didn't work, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided in that post.
Let me know how it goes.