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Blaze not receiving notifications

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‎02-04-2018 10:31 - last edited on ‎02-05-2018 03:13 by Moderator Alum

‎02-04-2018 10:31 - last edited on ‎02-05-2018 03:13 by Moderator Alum

Almost 24hrs ago my Blaze stopped sending out notifications. I was out running errands and realized I wasn’t receiving them. I synced it to the app manually on my 6s Plus to see if that would work: no. Then I manually reset the Blaze: no. Not sure what else to do. I’ve actually done the resetting multiple times each way. Thank you

 

 

Moderator edit: subject for clarity

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‎02-05-2018 03:16

‎02-05-2018 03:16

Great to see you around @JenFit12.

 

Thanks for troubleshooting this by yourself. If your tracker isn't receiving notifications, I recommend taking a look at the My Tracker isn't receiving notifications (iOS Fitbit app) post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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