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Blaze not receiving text notifications

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‎05-09-2017 14:21 - last edited on ‎05-10-2017 05:47 by Moderator Alum

‎05-09-2017 14:21 - last edited on ‎05-10-2017 05:47 by Moderator Alum

Hi, my husband has just got the Fitbit Blaze everything is setup but the text messages aren't giving the notification on his watch bit everything else is. We have double checked everything and it's all set up.

 

Can anyone help?

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
7 REPLIES 7

‎05-09-2017 17:45

‎05-09-2017 17:45

I'm having the same issue... Everything is syncing but calls/texts...

Best Answer

‎05-10-2017 05:50

In response to btjanak

‎05-10-2017 05:50

It's great to welcome you @btjanak and @Leanne_H.

 

If your trackers are not receiving notifications, I recommend checking if your phones are compatible mobile devices. If they are please click the following links depending on your phones and follow the instructions:

 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎05-10-2017 06:38

In response to AlejandraFitbit

‎05-10-2017 06:38

This morning it was just working without changing anything so I think may have just been network down yestarday. 

Thank you 

Best Answer

‎05-10-2017 14:07

In response to Leanne_H

‎05-10-2017 14:07

Please if your asking about a problem in the firbit app or the phone, please include info on the type of phone.

 

Sometimes a restart of the phone is needed, or simply turning notifacations on, in the Blaze itself.

Swipe down on the clock face.

Best Answer

‎05-11-2017 04:04

In response to Leanne_H

‎05-11-2017 04:04

@Rich_Laue Thanks for stopping by, @Leanne_H I am glad to hear that your tracker is now receiving notifications. If you need anything else, do not hesitate in posting it.

 

Happy stepping. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎04-16-2019 15:09

In response to AlejandraFitbit

‎04-16-2019 15:09

My Fitbit Blaze is having issues, all of a sudden It's not getting text notifications anymore. It's worked fine for the better part of a year now. I'm still getting FB messenger notifications. I haven't changed any of the settings lately, I actually liked the way it was set up. I can't seem to figure out why, Any suggestions?

Best Answer

‎04-16-2019 16:31

In response to Repored

‎04-16-2019 16:31

Hello @Repored since you're Blaze is receiving other types of notifications the problem is the phone is not sending the text notifications.  I'd toy would like help we will need to know what type of phone that is giving you problems.  

For now the best I can do is point you to @AlejandraFitbit 's post above.

Best Answer