07-16-2017 11:16
07-16-2017 11:16
I used blaze and didn't notice it run out of battery.
Now trying to charge it isn't working
What should I do ?
07-16-2017 18:43
07-16-2017 18:43
Hi @Yarond!
Make sure the charging pins on your Blaze are clean. If your Blaze’s battery is fully dead, it might take a little bit to turn on!
Keep me updated!
Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!
07-17-2017 06:45
07-17-2017 06:45
It's great to see you around @Yarond and @RunningFreak thanks for stopping by.
I would like to know if the instructions provided worked for you? Are you still having inconveniences? If you do, I recommend taking a look at this post and follow the instructions provided there.
I hope this helps, let me know the outcome.
07-17-2017 08:16
07-17-2017 08:16
07-17-2017 08:54
07-17-2017 08:54
Thanks for replying @Yarond!
At this point, I would highly suggest restarting for Blaze. Below you will find the short steps you have to take in order to restart your tracker:
1.) Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.) Let go of the buttons.
Try restarting your Fitbit more than once.
If restarting your Blaze does not work, I would highly suggest suggest contacting Fitbit Support via Chat! I have contacted Fitbit Support multiple times in the past with previous Fitbit problems, they’re extremely helpful and friendly while trying hard to solve your issue.
Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!
07-19-2017 04:06
07-19-2017 04:06
Thanks for the update @Yarond and @RunningFreak great to see you here.
Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further instructions.
See you around.
07-19-2017
04:07
- last edited on
07-19-2017
04:10
by
AlejandraFitbit
07-19-2017
04:07
- last edited on
07-19-2017
04:10
by
AlejandraFitbit
hi tnx
i solved it
Moderator edit: Personal info removed
07-19-2017 04:11
07-19-2017 05:57
07-19-2017 05:57
Hi @Yarond!
Thats great news! Happy to hear it!
Michael Groff | CO, USA
Fitness isn’t being better than someone else, it’s being better than you used to be!