12-27-2016
01:25
- last edited on
12-14-2018
19:06
by
DavideFitbit
12-27-2016
01:25
- last edited on
12-14-2018
19:06
by
DavideFitbit
Can anyone here help pease.
I have synced my Blaze to my apple mobile but am having problems in getting the Blaze to sync with my Mac laptop.
Hoping someone here will be able to help me out.
Thanks
Richard K
Moderator edit: subject updated for clarity
Answered! Go to the Best Answer.
Best Answer12-27-2016 23:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 23:28
@SunsetRunner it doesn't matter how you sync, this only takes your tracker a data and puts it in the Fitbit servers.
When looking at the dashboard your looking at the data on the server.
My first thought about the MAC not syncing is about the phone.. If your phones BT is turned on and within 30 feet, it will prevent the MAC from seeing your trackwr.
Best Answer12-27-2016 02:38
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-27-2016 02:38
Here are sme threads that might help
https://community.fitbit.com/t5/Flex/syncing-issue-with-my-Flex/m-p/1701255#M163030
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer12-27-2016 23:17
12-27-2016 23:17
Thanks WendyB
It seems that my husbands Mac Pro doesn't have the lastest BlueTooth (4. LMP - or whatever the blaze requires). However, he found that he can get his Blaze dashboard etc to come up on his Mac Pro via the FitBit website. Bit of a pain but that's life I guess.
Best Answer12-27-2016 23:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-27-2016 23:28
@SunsetRunner it doesn't matter how you sync, this only takes your tracker a data and puts it in the Fitbit servers.
When looking at the dashboard your looking at the data on the server.
My first thought about the MAC not syncing is about the phone.. If your phones BT is turned on and within 30 feet, it will prevent the MAC from seeing your trackwr.
Best Answer