Blaze not tracking sleep

[soonerdave68]

My fitbit Blaze is HORRIBE when it comes to the sleep app. Won't work 90% of the time, and when it does it's WAY off. Not a fan

Moderator edit: Updated subject for clarity 

[soonerdave68]

Plus, I've done a shutdown and nothing.

[SilviaFitbit]

A warm welcome to the Community @soonerdave68! I've moved your post to this board, because it's more related to the topic. Thanks for the shutdown that you tried. 

I would like you to make sure that you've restarted your tracker. Also, double check that you're getting at least 90 minutes of sleep; you can learn more about it by checking What should I know about sleep stages?

Reply to the following questions: 

- Is it not showing sleep stages or is it not tracking your sleep?

- Are you wearing your Blaze every night?

- When does this started happening? 

- Is your Blaze syncing to your app? 

Hope this helps! 

[soonerdave68]

now it is stuck on the logo screen. Can't swipe it to shutdown. and when I restart it all it does is go back to the same thing.

[SilviaFitbit]

Thanks for the extra details that you've mentioned @soonerdave68! I've sent you a PM with further instructions.