Blaze receiving duplicate notifications

[SynHunter]

Hello, 

I have been using Blaze for at least a year without any problems with my notifications. I was formerly an Apple user before moving into Samsung S9+. That is when I start having to receive duplicating messages. Especially when it involves a group chat. I looked into the community for help by reading users with the same issue, and disabled most of the features within the Fitbit app. Still, I cannot solve the problem. Will there be a fix for Android v8.0?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to have you around @SynHunter.

Keep in mind that in order to have a successful connection between your tracker and phone, it needs to be a compatible mobile device. When a phone isn't compatible it doesn't mean that it won't work with your tracker but you might experience some connectivity issues. You can always try to unpair the Blaze from your phone's Bluetooth settings and set the notifications up again.

I hope this helps, let me know the outcome. 

[SynHunter]

Hello @AlejandraFitbit,

Unfortunately, my phone model is not in the compatible mobile device list. I'm currently using a Samsung Galaxy S9+. It has been 3 months since S9+ been released, when will the FitBit app be updated for the phone? 

[SunsetRunner]

I have a compatible device (Pixel 3), but see exactly the same issue of duplicate notifications (and other issues) that were not present when using an Apple phone.