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Blaze reducing steps

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‎07-15-2018 11:05 - last edited on ‎07-16-2018 05:01 by Moderator Alum

‎07-15-2018 11:05 - last edited on ‎07-16-2018 05:01 by Moderator Alum

I completed my 10,500 steps this morning. Then this afternoon it went down to 9,765. Don't understand why this is happening. Is it cause I'm using Strava? Its never happened when I've used it before.

 

 

Moderator edit: subject for clarity

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‎07-16-2018 05:03 - last edited on ‎10-23-2025 13:58 by Fitbit Moderator

‎07-16-2018 05:03 - last edited on ‎10-23-2025 13:58 by Fitbit Moderator

Hey @ClareCritch, good to see you around.

Can you please tell me how are you registering your activity? Sometimes, when you manually log "walk" or "run", your information might be reduced. If you are manually logging any of these activities, please delete it.

You can also check the help article How do I track my exercise and activities with Fitbit?.

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-16-2018 10:31

In response to AlejandraFitbit

‎07-16-2018 10:31

Strava is automatically connected to my Fitbit. I don't actually type the exercise or numbers in

Thank you

Sent from my iPhone
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‎07-17-2018 22:11

In response to ClareCritch

‎07-17-2018 22:11

When was the last time the tracker synced? 

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‎07-18-2018 21:56

In response to Rich_Laue

‎07-18-2018 21:56

Everyday I sync my Fitbit

Thanks

Sent from my iPhone
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