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Blaze restarting itself

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‎06-19-2017 08:29

‎06-19-2017 08:29

My Blaze seems to be restarting itself.  Is it supposed to do that?  I just took it off the charger, was removing a couple of alarms, and it restarted on its own.

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‎06-20-2017 10:50

‎06-20-2017 10:50

It's great to have you here @Kmlaw41! I would like to get more details about your tracker that's restarting by itself. 

 

- Are you seeing that the data is disappearing?

- Is the time correct?

- What are you seeing in the display when it's restarting?

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎06-20-2017 10:54

In response to SilviaFitbit

‎06-20-2017 10:54

The information doesn't seem to change, but it will shut off and then the diamond comes on.  It stays like that for a moment, then everything comes back on. This happened after the last charge.  I had just taken it off the charger.

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‎06-22-2017 13:09

In response to Kmlaw41

‎06-22-2017 13:09

Thanks for the details @Kmlaw41! I would like you to restart your Blaze and let me know if it works properly after this. Also, are you seeing that your steps are reducing in your online Dashboard as well or just the data changing in the tracker itself? 

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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