help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze screen blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2017 23:24 - last edited on ‎02-03-2019 14:35 by Moderator Alum

‎01-23-2017 23:24 - last edited on ‎02-03-2019 14:35 by Moderator Alum

Hi 

bought blaze 3 days back.

was fine working fine fr 2 days , now on the third day i kept it on charging , suddenly i see the screen goes blanl and just light blinking.

Nothing is coming on the screen , tried callin the India support team but no revert from them.

 

 

Moderator edit: format

Best Answer
0 Votes
4 REPLIES 4

‎01-24-2017 02:29 - edited ‎01-24-2017 02:30

‎01-24-2017 02:29 - edited ‎01-24-2017 02:30

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesnt help then exchange it where ever you bought it

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎01-25-2017 11:28

‎01-25-2017 11:28

Welcome to the Fitbit Community @adiraj! 🙂

 

As @WendyB suggested, restarting your tracker can help with this. For that, just press and hold the left and lower right buttons for 10-12 seconds and this will make your tracker to reboot. After that see if the screen comes on.

 

Let us know how it goes!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

‎01-25-2017 13:29 - last edited on ‎02-03-2019 14:36 by Moderator Alum

‎01-25-2017 13:29 - last edited on ‎02-03-2019 14:36 by Moderator Alum

I am also having the same problem, did you find a solution? 

 

 

Moderator edit: format

Best Answer
0 Votes

‎01-26-2017 04:52

‎01-26-2017 04:52

hi mine did the same and i reset my blaze battery  by holding the left button n right bottom button for ten secounds n it should reset your battery.i hope that helps as mine works fine now.

Best Answer
0 Votes