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Blaze screen blank

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‎01-23-2017 23:24 - last edited on ‎02-03-2019 14:35 by Moderator Alum

‎01-23-2017 23:24 - last edited on ‎02-03-2019 14:35 by Moderator Alum

Hi 

bought blaze 3 days back.

was fine working fine fr 2 days , now on the third day i kept it on charging , suddenly i see the screen goes blanl and just light blinking.

Nothing is coming on the screen , tried callin the India support team but no revert from them.

 

 

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‎01-24-2017 02:29 - edited ‎01-24-2017 02:30

‎01-24-2017 02:29 - edited ‎01-24-2017 02:30

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesnt help then exchange it where ever you bought it

Community Council Member

Wendy | CA | Moto G6 Android

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‎01-25-2017 11:28

‎01-25-2017 11:28

Welcome to the Fitbit Community @adiraj! 🙂

 

As @WendyB suggested, restarting your tracker can help with this. For that, just press and hold the left and lower right buttons for 10-12 seconds and this will make your tracker to reboot. After that see if the screen comes on.

 

Let us know how it goes!

Ferdin | Community Moderator, Fitbit

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‎01-25-2017 13:29 - last edited on ‎02-03-2019 14:36 by Moderator Alum

‎01-25-2017 13:29 - last edited on ‎02-03-2019 14:36 by Moderator Alum

I am also having the same problem, did you find a solution? 

 

 

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‎01-26-2017 04:52

‎01-26-2017 04:52

hi mine did the same and i reset my blaze battery  by holding the left button n right bottom button for ten secounds n it should reset your battery.i hope that helps as mine works fine now.

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