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Blaze screen cracked

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‎04-16-2019 17:55 - last edited on ‎04-17-2019 11:00 by Moderator Alum

‎04-16-2019 17:55 - last edited on ‎04-17-2019 11:00 by Moderator Alum

I’ve seen a number of posts in regards to a diagonal crack across the Fitbit Blaze screen. I never hit it or dropped it and happened to notice in the middle of the day at work that it was cracked. Did anyone have better support than 25% off a brand new one if you are past the allotted warranty?

 

 

Moderator edit: subject for clarity

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‎04-17-2019 11:02 - last edited on ‎05-13-2025 09:16 by Fitbit Moderator

‎04-17-2019 11:02 - last edited on ‎05-13-2025 09:16 by Fitbit Moderator

A warm welcome to the Community @Deanaly.

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance. And regarding your discount inquiry, you can check our warranty policy.

Let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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