04-16-2019 17:55 - last edited on 04-17-2019 11:00 by AlejandraFitbit
04-16-2019 17:55 - last edited on 04-17-2019 11:00 by AlejandraFitbit
I’ve seen a number of posts in regards to a diagonal crack across the Fitbit Blaze screen. I never hit it or dropped it and happened to notice in the middle of the day at work that it was cracked. Did anyone have better support than 25% off a brand new one if you are past the allotted warranty?
Moderator edit: subject for clarity
04-17-2019 11:02
04-17-2019 11:02
A warm welcome to the Community @Deanaly.
Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance. And regarding your discount inquiry, you can check our warranty policy.
Let me know if you need anything else. 😊