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Blaze screen damaged

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‎10-18-2017 17:48 - last edited on ‎10-20-2017 04:56 by Moderator Alum

‎10-18-2017 17:48 - last edited on ‎10-20-2017 04:56 by Moderator Alum

I just received my Blaze yesterday. It isn't coming on. I plugged it up twice for 2 hours each time. Picture that comes up on screen is only half green.

 

 

Moderator edit: Subject for clarity

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4 REPLIES 4

‎10-18-2017 20:27

‎10-18-2017 20:27

Welcome to the forums!

 

Sound defective.

But Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help take it back and exchange it where ever you got it. If here then Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-20-2017 04:57

‎10-20-2017 04:57

Hey @Renaming, it's great to welcome you and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? If you still having issues with your Blaze screen, could you please provide me with a picture of your tracker's display?

 

Hope to hear from you soon. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-20-2017 05:09

In response to AlejandraFitbit

‎10-20-2017 05:09

The picture was the fitbit symbol. It's packed up to send back to
fingerhut
Best Answer

‎10-23-2017 06:01

In response to Renaming

‎10-23-2017 06:01

Thanks for the update @Renaming, I am glad to hear that you get into an agreement with the retailer. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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