Blaze
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Blaze music control not working at all.

I am using spotify which i am told is supported.Phone is an LG G3.I cannot get music control to work at all.Bluetooth classic ON phone connected to blaze and my blaze under music says connecting then finally changes to not connected.

Syncing two Fitbit trackers on the same phone

I entered a work challenge with my Fitbit Blaze, I let a co-worker sinc hers on my phone as she doesn't have a smart phone.  She has a different fitbit than I do.  Now I deleted her because it was messing everything up, but I still have all of her st...

Tracker and sleep tracker issues

Yesterday, my sleep was missing. I attempted to input my sleep all day. It was never accepted. Now today my app will not sync with my watch. Not steps, not sleep, nothing. Help!

Battery not charging

I juz bought blaze n the battery charging logo is not showing n it is juz showing fitbit.com/setup. Anybody advise me pls...tks

Bunnio by Jogger
  • 416 Views
  • 3 replies
  • 8 kudos

Can't setup my Blaze

I’m trying to setup my new Blaze. When I click “I accept” on the terms and conditions page, nothing happens and it won’t let me continue on.     Moderator edit: Subject for clarity

KR90 by Jogger
  • 363 Views
  • 2 replies
  • 4 kudos

Blaze dying

My Blaze has been shorting out or something It started with the two side buttons (same side) completely not working, than the device started getting hot at random times, finally the display began flashing (not quick view but like going on/off in qui...

Volume adjusting on its own!

These past couple of weeks while doing overhead presses at the gym the volume goes up, up, up while I hold the weights over my head while listening to the radio. This is new. Anybody else? Also, it pauses itself in the middle of a workout frequently....

Ghynd by Jogger
  • 392 Views
  • 3 replies
  • 3 kudos

Blaze keeps locking up or shutting down

Hi, I am having trouble with my Blaze locking up or screen shutting down. A reset has brought it back, but this should not happen every week.

Can I use my husband's Blaze?

My husband no longer uses his Fitbit Blaze and cannot remember his username or password that he created when he first set it up. Is there a way to swipe the Fitbit or create an alternative account with my user name and password so I can use it?     M...

New fit bit not resetting

Hi I got my blaze replaced through warranty, picked it up took it home and charged it. When I take it off charger there is nothing on the screen. Have tried left and bottom right button re-set and nothing is working. Any ideas? Or do I have a dud...?

Kims75 by Jogger
  • 346 Views
  • 1 replies
  • 0 kudos

Blaze software issues

I’m hoping someone can help me with this I have had my blaze for 7 months now and it has worked perfect. I have tracked runs. Walks, gym sessions, cycling All with no issues.i use an iPhone 6 with the app and again no issues. Linked to the app is the...

Dazza9t9 by Recovery Runner
  • 485 Views
  • 6 replies
  • 2 kudos

Connected GPS for golf

Golf doesn’t have connected GPS.  Why?  I have deleted and re added it to my exercise shortcuts twice as I had a similar experience with my surge.  Can this be added?   Moderator edit: Subject for clarity

jgwyther by Base Runner
  • 620 Views
  • 3 replies
  • 2 kudos

Can't pair my Blaze

I have a new Fitbit Blaze. I have downloaded the app and created an account. However I can not add my device as it will not get passed the I Agree to the terms and conditions screen. I click I Agree but nothing happens. Also, the account verification...

Ang-P by Jogger
  • 428 Views
  • 4 replies
  • 2 kudos

Syncing Time

Just landed in the Eastern time zone.  My blaze won’t sync the time.

Blaze screen damaged

I just received my Blaze yesterday. It isn't coming on. I plugged it up twice for 2 hours each time. Picture that comes up on screen is only half green.     Moderator edit: Subject for clarity

Blaze battery

My blazes keeps dying on me !! I rely on it a lot and it always has a good charge !! I miss it . Can you replace ??

Screen Flickering

Hello It has been a year since I have purchased Fitbit Blaze - I have upgraded from Fitbit Charge HR & Fitbit Alto. There seems to be a problem with the screen as it keeps flickering. Noticing this for the last few days. Is it a problem with the batt...

Fitbit Blaze Screen Flickering Picture.jpg Fitbit Blaze Screen Flickering Picture1.jpg

Ideal weight

does Fitbit tell me my ideal weight? Where do I find this out?

TR24 by Recovery Runner
  • 517 Views
  • 1 replies
  • 2 kudos

Resolved! Calorie Estimation a Little High?

I measured using the 15 second rule, and the heart rate on my blaze is accurate. I crosschecked the BMR that fitbit estimates with myfitnesspal, and both numbers were within 20 calories of each other if I recall correctly, that being estimated 2269 c...

Black screen and restart not working

 According to my phone the battery is half full. I put I  the charger and nothing pops up on the screen. Sometimes the green lights are working and sometimes they are not. The logo shows when I do the restart, but then fades away and NOTHING. Any oth...

Blaze heart rate not working, green lights on

Hello, I have a blaze that only displays dashes where the heart rate should be displayed. I have working green lights but nothing on screen. I have restarted the blaze, disconnected and reconnected but to no avail. The app and blaze have both had hea...

Mjl7972 by Jogger
  • 1203 Views
  • 1 replies
  • 1 kudos

Sleep Stages not being recorded

I have been calling the help desk and have been referred to the "escalation team" regarding my Fitbit Blaze not recording sleep stages. Front line staff do not have a clear understanding of the different screens reporting time slept/restless/awake an...

TomePam1 by Recovery Runner
  • 877 Views
  • 19 replies
  • 0 kudos

Need to log to account constantly

Why am I having to log into my Blaze every couple of days in order to view my dashboard? Extremely irritating! Only started happening a couple of weeks ago, Fitbit please fix this!     Moderator edit: Subject for clarity

Blaze backorder time

So after getting Fitbit to agree to compensate me after my third surge broke (strap every time) I decided not to receive another Surge but to order a limited edition Blaze, so strap faults could always be replaced. On ordering the delivery stated 4-6...

M_C by Recovery Runner
  • 703 Views
  • 7 replies
  • 8 kudos

Blaze shaking and trembling display

My Blaze started acting really weird yesterday after charging the battery.  I went to track my exercise and the best I can describe it as the blaze having a seizure, the screen flickers back and forth and looks sort of like when a TV is receiving int...

drkgrlx by Jogger
  • 2401 Views
  • 4 replies
  • 6 kudos

Blaze having a hard time staying connected to ios

Every couple days my iphone stops syncing with my blaze.  The app opens and says 'looking' and never connects.  I have to restart iphone each time to reconnect.It seems to do it every three to four days.  Not sure what is happening as I haven't chang...

jkquinn by Jogger
  • 427 Views
  • 2 replies
  • 4 kudos

Not all Floors being counted

Hello,  I just walked up 4 floors however my Fitbit Blaze is only counting 3? The stairs seem to be the same. Why is it not counting one of them. I did it twice as well and still read 3. I understand that it only counts 10 stairs a piece. I also foun...

Firmware isn't updating

My Fitbit informs me to update but when I try it appears that Fitbit is not connected to WiFi/iPhone and nothing happens   Moderator edit: Updated subject for clarity 

Setting up Blaze

I have a new Fitbit blaze. I have downloaded the app and created an account. However I can not add my device as it will not get passed the I Agree to the terms and conditions screen. I click I Agree but nothing happens. Also, the account verification...

Ang-P by Jogger
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Exercise options

My cousin and I both bought our Blazes at the same time about a year ago and we never compared them. But I just learned (while working out with her) that she has an xtra option on her exercise menu. We both have run, bike, weights treadmill and ellip...

Counts off whack in waterfi blaze

Hi, I am wondering if anyone can help! I have recently bought a blaze adapted to be waterproof by waterfi! The waterfi info said that my floor count would be inaccurate due to the waterproofing, fine no worries but I'm finding that my calorie count s...

MSGypsy by Jogger
  • 501 Views
  • 3 replies
  • 1 kudos

Overcount in my blaze

When i woke up in the morning it showed i had burned 600 calories already and had walked 120 steps  and it keeps increasing gradually even though i am not doing any work , can anyone please help me out!Really disappointed with Fitbit....

Blaze not tracking sleep

I've not had my blaze very long, only a few days and I have to say I prefer my surge!! The heart beat isn't always great especially when exercising but the most annoying thing is it hasn't tracked my sleep since I got it!! I've pressed the two button...

v4vavoom by Jogger
  • 1790 Views
  • 36 replies
  • 13 kudos

Blaze GPS feature and notifications not working

Yes, ConcernedFit, you have stated this fairly and politely, and I totally agree.     I had a Charge for a year and now have had the Blaze for a year.  From the first day, the features just kinda sometimes work and sometimes don't. Just keep trying a...

Can't paired with iOS 11.0.3

Same problem with others, but advice did not succeed.My Blaze can't paired with my iOS 11.0.3

dyahdja by Jogger
  • 425 Views
  • 1 replies
  • 1 kudos

Turning Quick View off not working

First post, so be kind if this has been solved somewhere already please! I have a FitBit Blaze and have turned the Quick View off but whenever I move my wrist, it still lights up. Is this normal and if it is, is there anyway to turn this off complete...

TRF1986 by Jogger
  • 1925 Views
  • 15 replies
  • 9 kudos