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Can't setup my Blaze

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‎10-21-2017 10:32 - last edited on ‎10-23-2017 07:48 by Moderator Alum

‎10-21-2017 10:32 - last edited on ‎10-23-2017 07:48 by Moderator Alum

I’m trying to setup my new Blaze. When I click “I accept” on the terms and conditions page, nothing happens and it won’t let me continue on.

 

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎10-21-2017 12:20

‎10-21-2017 12:20

Could you show a screen shot? Sounds like you are having difficulty setting up an actual account first. If it is in the app, try setting it up on a PC.

Best Answer

‎10-23-2017 07:50

‎10-23-2017 07:50

Hey there @KR90, great to welcome you and @SunsetRunner thanks for stopping by.

 

I would like to know if you keep having issues pairing your Blaze? If you do, I recommend restarting it and make sure that you are doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer