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Syncing Time

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‎10-19-2017 07:27

‎10-19-2017 07:27

Just landed in the Eastern time zone.  My blaze won’t sync the time.

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‎10-19-2017 07:39

‎10-19-2017 07:39

In the fitbit app click on your account (top right icon) then scroll down to Advance Settings. What is your time zone setting?

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‎10-20-2017 04:51

‎10-20-2017 04:51

It's great to see you around @Hawkdoctor and @aspexil thanks for stopping by.

 

Have you tried performing a force sync? If you haven't, I recommend doing the following:

 

  1. Tap the Blaze icon
  2. Tap Sync Now

 

After syncing your tracker, it have to show the correct time. If it isn't, you can check the timezone settings in the device you are using to sync.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-20-2017 05:12

‎10-20-2017 05:12

The fix was pretty easy.  Went to settings and found out my app wasn't set on automatic on the time zones.

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‎10-20-2017 05:12

In response to aspexil

‎10-20-2017 05:12

Didn't have it set on auto.

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‎10-23-2017 06:02

In response to Hawkdoctor

‎10-23-2017 06:02

I am glad to hear that your issue has been resolved @Hawkdoctor, thanks for sharing the steps you did to fix this. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer