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Blaze screen is blank

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Looking for Help!  My Blaze has suddenly stopped working, the green lights are flashing but the screen is blank and my App can’t find it.  I charged it for 4 hours and no change.  I tried all the reset tips I could find.  Are there any other solutions?? I depend on it for training.  Lol I’m in panic mode :). 

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It's great to welcome you @Baxterh.

 

I appreciate all the efforts in trying to fix this problem. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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It’s working!!! My son took a look at it and cleaned around the charging area. Panic is over. Thank you for the quick response, I rely on my Fitbit for everything from training to waking me up in the morning. Can’t imagine life without it. :).

Heather.

Sent from my iPhone
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Those are great news @Baxterh.

 

I am glad to hear that your Blaze is now working properly. If there is anything else we can do for you, do not hesitate to post it.

 

Keep the stepping up! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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