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Blaze showing an orange triangle

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‎07-17-2019 17:29

‎07-17-2019 17:29

Need help. Did the reboot no go. I dont see an answer here other than its been escalated.  Please do so.

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‎07-23-2019 16:25 - edited ‎04-01-2024 03:56

‎07-23-2019 16:25 - edited ‎04-01-2024 03:56

Welcome to the Community Forums @dwjpeters! I'm sorry for the late response. Thanks for bringing this to my attention.

For me to better assist,please perform the steps below:

- Make sure it is not on a hot or extreme temperature area
- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
- Let go of the buttons.
- If your Fitbit Blaze doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎07-24-2019 07:59 - edited ‎07-24-2019 08:02

‎07-24-2019 07:59 - edited ‎07-24-2019 08:02

dwjpeters,

 

You can try doing what the Fitbit reps recommend, but most likely their solution will not work.

 

There have been many posts on this going back a couple of years. Here's one of the most recent and I think you should pay particular attention to Message #36 from ZokyS and #37 from me.  https://community.fitbit.com/t5/Blaze/Temperature-symbol-on-display/td-p/2437699

 

We both had the problem and fixed it. However, it did require disassembly of the Fitbit Blaze. Obviously, this will void any  warranty, if you have any left. If you do have warranty protection, then I'd recommend that route. If you don't have any warranty, you can follow what ZokyS and I did.  If you don't have experience working with fine electronics/mechanics then you could trash the Fitbit as well...though....it's basically a wrist brick now anyway, so you don't have much to lose.  You DO NEED some fine tools, as mentioned in the posts.

 

Here's a few other recent posts on this topic (misery DOES love company! LOL):

 

https://community.fitbit.com/t5/Blaze/Temperature-sensor-will-not-go-away/m-p/3622781#M119288

 

https://community.fitbit.com/t5/Blaze/Thermometer-appeared-and-won-t-restart/m-p/3506626#M117215

 

https://community.fitbit.com/t5/Blaze/Triangle-with-Thermometer-symbol/m-p/3566761

 

https://community.fitbit.com/t5/Blaze/Blaze-display-shows-yellow-triangle/m-p/3421610

 

And I know there are many more. You're not alone. We're a "not so elite group" LOL ...and resolving the problem for users, or even accepting responsibility for their faulty design, is apparently not on Fitbit's radar.

 

Good Luck,

 

~Rick

 

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