Blaze showing incorrect time

[Shelly0872]

Clock on Fitbit is wrong and can't reset it.

Moderator edit: subject for clarity

[WendyB]

Welcome to the forums!

On the dashboard click on the gear and scroll down to time zone. Change it to something different. Sync it. Change it back to the correct one. Sync agaim

Hope to see you around!

[AlejandraFitbit]

It's great to welcome you @Shelly0872 and @WendyB thanks for stopping by.

If your Blaze isn't showing the correct time, I recommend restarting your Blaze, change the timezone to a complete different one, sync your tracker, put the correct time and sync again. To change the timezone, just do the following from your Fitbit app:

1. Tap the account icon
2. Tap advanced settings
3. Tap timezone
4. Change the timezone
5. Sync

I hope this helps, let me know the outcome. 

[Ddwebb]

I get this often.  For whatever reason. I eventually recharge and resync and that seems to do the trick.

[AlejandraFitbit]

Hey there @Ddwebb, welcome and thanks for sharing the steps you do at the moment of experiencing this issue. I know some users will find it helpful.

Keep the stepping up! 

[Shelly0872]

Thank you .. I got it ❤🏃🏃🏃

[heartsparkle13]

I have the same issue.  For about a month now, when I recharge, it loses time.  I have followed the steps above with no result today - It has worked in the past.  It seems to be having a difficult time syncing.  In fact, on the sync screen the date is 10 days behind.  Any other suggestions? 

[Shelly0872]

Go to ur acct settings on ur phone and reset date and time

[AlejandraFitbit]

Those are great news @Shelly0872, I am glad to hear that your Blaze is now showing the correct time, if you need anything else, do not hesitate in posting it. 

@heartsparkle13 it's great to see you around, I would like to know if the instructions provided in this thread were helpful for you? If your tracker showing the correct timezone?

Hope to hear from you soon.