03-08-2016
04:59
- last edited on
03-28-2019
20:18
by
DavideFitbit
03-08-2016
04:59
- last edited on
03-28-2019
20:18
by
DavideFitbit
My fitbit blaze slips up and down slightly in the bezel case. I tied popping it out and back in again and it still moves a bit. The buttons work fine and everything functions correctly. I was just wondering if it's normal.
Moderator edit: format
Answered! Go to the Best Answer.
Best Answer03-08-2016 05:07
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-08-2016 05:07
Hi, @SunsetRunner , mine does not slip at all, however after reading your post I checked and it will slightly move (with a little click) up and down if I push it. If yours does not move at all when you flick your wrist to see the time, but only moves if you give it s shove, I personally wouldn't worry about it. If it really does move about as you move your wrist that would be another matter.
Sense, Charge 5, Inspire 2; iOS and Android
03-08-2016 05:07
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-08-2016 05:07
Hi, @SunsetRunner , mine does not slip at all, however after reading your post I checked and it will slightly move (with a little click) up and down if I push it. If yours does not move at all when you flick your wrist to see the time, but only moves if you give it s shove, I personally wouldn't worry about it. If it really does move about as you move your wrist that would be another matter.
Sense, Charge 5, Inspire 2; iOS and Android
03-08-2016 05:10
03-08-2016 05:10
03-12-2016 04:08
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-12-2016 04:08
Hello @SunsetRunner and @Julia_G it's great to have you here! 🙂 I tried with my Blaze and I get the same result. It moves slightly up and down with a click sound, so as @Julia_G mentioned you shoudn't worry about it.
Happy stepping! 😉
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Best Answer03-12-2016 06:57
03-12-2016 06:57
Best Answer03-12-2016 18:30
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-12-2016 18:30
@SunsetRunner i was thinking the same, when i topk technical drawing, i was told that it is very important to leave slack for tolerances.