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Blaze stopped working and it's only showing the Fitbit logo

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‎07-19-2019 12:07 - last edited on ‎07-24-2019 11:47 by Fitbit Moderator

‎07-19-2019 12:07 - last edited on ‎07-24-2019 11:47 by Fitbit Moderator

My blaze has stopped working and is just showing the logo, will vibrate as if trying to work but nothing.

 

have tried pressing the three buttons and deleting and restarting but nothing 

says it has found my tracker but then not syncing to each other

any tips?

 

battert is fully charged too..

 

 

Moderator edit: updated subject for clarity

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‎07-24-2019 14:39 - edited ‎03-27-2024 08:11

‎07-24-2019 14:39 - edited ‎03-27-2024 08:11

Welcome to the Community @Nicola1210! I'm sorry for the late response. Thanks for troubleshooting your Blaze prior to contacting us. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this.

Let me know if there's anything else I may do to assist you with.

Maria | Community Moderator, Fitbit


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