05-25-2016 09:35
05-25-2016 09:35
When I woke up this morning after leaving the Blaze in the charger all night, it is stuck in a boot loop.
Is there a way to shut it off without going through settings... since I can't get to the settings screen?
I've taken it off the charger and now am hoping that once the battery drains it will work again.
Has anyone had their blaze get stuck in a boot loop? What can I do?
05-25-2016 09:39
05-25-2016 09:39
One possibility is just holding down the left and bottom right buttons at the same time for like 20 seconds and see if that does the trick.
05-25-2016 09:53
05-25-2016 09:53
05-25-2016 10:17
05-25-2016 10:17
Does it give you time to navigate to settings to select the turn off?
At this point your best bet would be to contact fitbit support to see if they can do any other trouble shooting or replace the tracker.
05-25-2016 14:28
05-25-2016 14:28
No it does not give me time to get to settings.
I'll contact fitbit support, thanks
12-18-2016 18:16
12-18-2016 18:16
Exact same thing just happened to me.
Any idea how to fix it?
12-11-2018 08:18
12-11-2018 08:18
Same. Charged overnight and now stuck in boot loop. The logo spins like it’s starting and then restarts. I tried to reset about 30 times (left and bottom right buttons 10-30 seconds). Drained battery, recharge....twice. Nothing. Looks like support is it? Anyone find a solution? I really want my Fitbit back!!!!
12-11-2018 08:22
12-11-2018 08:22
Ended up contacting fitbit support and they sent me a new one. good luck
06-28-2019 18:47
06-28-2019 18:47
Same problem for me. It's been more than a year I have this device so I guess I won't get a new one if I contact support. It started with move reminders being less and less reliable; regularly it would miss one reminder. Then the battery drained suddenly; it was fine in the morning, then low in the afternoon before end of the day. Then today, not counting any of my steps, and finally the bootloop. I need to understand why things are now so brittle and unreliable. I had an Android tablet that bootloops, I got computers that are just super slow and clunky with intermittent but always coming back wi-fi, and now this thing. I'm at the point of considering to stop buying any technology because that annoys me too much.
06-30-2019 12:19
06-30-2019 12:19
08-21-2019 09:00
08-21-2019 09:00
My fitbit Blaze has been stuck in a boot loop for 2 days. I have tried holding down the rt and left lower buttons no luck. I called customer service and basically was told "sorry about your luck" Been loyal fitbit customer, ended up having multiple family members buy a fitbit product and now wished they hadn't. I have bought multiple costly bands for my blaze and they won't even fit the next up Versa watch. I am a very dissatisfied customer. Can see why fitbit value is dropping on the stock market.