Blaze stuck on clock

[Shelby67gurl]

My fitbit blaze screen is stuck on the time. It will not swipe to my today, workouts, clocks ect. Help please. I just got my watch a week ago. 😢

[kawaiiko]

Have you tried doing a restart?

1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

let us know if this worked.  

[Stndbterfly]

I was having the same issue today and this tip worked for me...Thank you so much @kawaiiko

[kawaiiko]

You're welcome 🙂

[AlejandraFitbit]

A warm welcome to the Community @Shelby67gurl and @Stndbterfly. @kawaiiko Thanks for stopping by and the recommendation.  It's great to hear that these steps worked for you and that your tracker is now working @Stndbterfly. @Shelby67gurl I would like to know if the restart procedure worked for you too? If it didn't, I recommend trying these process a couple of times more.

Hope to hear from you soon. 

[billyach]

had same problm today...but the suggestion posted below worked 🙂

[Rich_Laue]

<p>Sorry <li-user login="Shelby67gurl" uid="7984785"></li-user>&nbsp;I just noticed your post are you back up yet?</p>
<p>If by holding in the left and lower right buttons doesn't wok then try&nbsp;<li-user login="EmersonFitbit" uid="27905"></li-user> <a href="/t5/Blaze/Unable-to-swipe-away-from-quot-TodayStats-quot-on-my-screen/m-p/1211317/highlight/true#M3741" target="_blank">suggestion</a><span> that did wok.&nbsp;</span></p>

[RASH32]

Has worked. Thanks 👏👏

[AlejandraFitbit]

Great to see you around @RASH32. I am glad to hear that the instructions provided worked and that your tracker is now working. If you need anything else, do not hesitate in posting it.

Happy stepping! 

[HotLeopardMama]

Had this issue today (7 months into owning my blaze), and the restart suggestion just worked for me--thanks! ^_^

[Alemburg]

Had this problem for a few days finally did the fix and it's working now thanks.

[DeanaG]

Thank you!!! 

I had the same issue after having my blaze for just a week. 

This littke trick worked the first time tried! 

[AlejandraFitbit]

Hey there @Alemburg, @DeanaG and @HotLeopardMama, welcome to the Community!

It's great to hear that the procedure provided worked for you and that your trackers are now working. Do not hesitate in posting if you need anything else.

Keep the stepping up! 

[DoreenBooth]

My Fitbit is stuck on the clock. I had seen suggestion to hold Down the left button and the top right button for 10 seconds. This did not work for me anyone have any other suggestions?

[Rich_Laue]

The restart procedure is to hold down the left and lower right button 

How do I restart my Fitbit device?

Troubleshoot a problematic device by turning it off and then back on.

[DoreenBooth]

Thank you so much! ThT worked. I appreciate you replying to my message.

Doreen

Sent from my iPad

[tnewc]

My Blaze is stuck on the clock screen at 5:08 PM two days ago. Have pushed all combinations of buttons for more than 30 seconds with no affect.

[Rich_Laue]

@tnewc have you tried a restart by following the instructions above

This requires holding in the left and lower right buttons. 

[tnewc]

Yes. As stated, I tried all combinations. 

[SoccerZ]

I’ve had my blaze for a little while now but the same thing happened to me!