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Blaze swipe not working

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‎08-04-2016 09:08 - last edited on ‎04-06-2018 04:35 by Moderator Alum

‎08-04-2016 09:08 - last edited on ‎04-06-2018 04:35 by Moderator Alum

I try to slide the screen to show me the screens but it won't do it. I can slide up and down for the Notifications buts that's pretty much it.

 

 

Moderator edit: subject for clarity

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Accepted Solutions

‎08-04-2016 10:47

In response to Gilr1

‎08-04-2016 10:47

Great news! If you wouldn't mind clicking "Accept as Solution", that would be great!

View best answer in original post

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6 REPLIES 6

‎08-04-2016 09:10

‎08-04-2016 09:10

Hi @Gilr1 - I'd suggest giving it a restart:

 

https://help.fitbit.com/articles/en_US/Help_article/1186

 

Let us know if that doesn't (or does) correct the issue.

 

Good luck!

Best Answer

‎08-04-2016 09:56

In response to Ozzie65

‎08-04-2016 09:56

Yes, thank you! It worked!!

Sent from my iPhone
Best Answer

‎08-04-2016 10:47

In response to Gilr1

‎08-04-2016 10:47

Great news! If you wouldn't mind clicking "Accept as Solution", that would be great!

Best Answer

‎04-05-2018 22:05

‎04-05-2018 22:05

I'm having this issue. What was the fix for it?

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0 Votes

‎04-05-2018 22:06

In response to Ozzie65

‎04-05-2018 22:06

I'm having the same issue but I am unable to turn it off to reset it since I can't get to the settings. Do you have a fix?

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‎04-06-2018 04:36 - last edited on ‎05-26-2025 05:50 by Fitbit Moderator

In response to Cindy209

‎04-06-2018 04:36 - last edited on ‎05-26-2025 05:50 by Fitbit Moderator

A warm welcome to the Community @Cindy209.

Thanks for troubleshooting this by yourself. You don't have to turn off your Blaze in order to restart it, you just need to do the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

I hope this helps, let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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