Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @MGH1209 and @Rich_Laue thanks for stopping by.
First, I recommend checking if your phone is a compatible mobile device. If it is and you have an Android device, please follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post. Now, if you have an iOS phone, follow the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post.
I hope this helps, catch you later. ![]()
Best Answer