Blaze text message notifications are inconsistent - Fitbit Community

Blaze text message notifications are inconsistent

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MGH1209

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My Blaze only receives "New Message: notifications but I can't see the message? Any advice?

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Rich_Laue

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

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Check your settings in the texting app. Also the phones notification center if you have an iOS device.

It also would be easier to answer if we knew what phone is being referred to.

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AlejandraFitbit

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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A warm welcome to the Community @MGH1209 and @Rich_Laue thanks for stopping by.

First, I recommend checking if your phone is a compatible mobile device. If it is and you have an Android device, please follow @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post. Now, if you have an iOS phone, follow the instructions provided in the My Tracker isn't receiving notifications (iOS Fitbit app) post.

I hope this helps, catch you later.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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