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Blaze top right button doesn't work

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‎04-28-2017 13:38

‎04-28-2017 13:38

I got a Blaze yesterday and the top right button doesn't seem to work.  I can only turn music volume down with the lower right but it won't turn up when I press top right. 

I have made sure the Fitbit is in the watch frame correctly and even pressed the button with the Fitbit out of the frame. 

Is my Fitbit broken or is there something I'm doing incorrectly?

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‎04-28-2017 14:07 - edited ‎04-28-2017 14:08

‎04-28-2017 14:07 - edited ‎04-28-2017 14:08

Welcome to the forums!

 

I would contact support. Let then know that you have tried that button out of the frame as well

 

Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-28-2017 18:19

In response to WendyB

‎04-28-2017 18:19

@Pbboatman you might also want to try a restart by holding in both the left and lower right buttons

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