Blaze vibration and notifications issues

[k9sirius]

Blaze not vibrating with notifications, not all notifications going to Blaze.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @k9sirius.

If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there. Now if the tracker isn't vibrating, you can restart it.

Let me know the outcome.

[k9sirius]

Hi- unfortunately, I’ve already tried these things and it’s still not working.

Thank you,
Gina

[AlejandraFitbit]

Thanks for the update @k9sirius.

Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted.