help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze will not charge its battery

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-18-2017 14:56

‎08-18-2017 14:56

I have had my blaze hooked on the charger for over 24hrs now and it is still dead. Black screen, no green lights on the back flashing, nothing, so I cannot even try the restart solution to this problem. I need help.

Best Answer
1 REPLY 1

‎08-19-2017 07:29

‎08-19-2017 07:29

It's great to have you here @VEblaze! Thanks for the details you've mentioned. I would like you to confirm you're properly charging your Blaze and that you've cleaned the contacts. 

 

Additionally, I've shared your post with Customer Support they should reply to you within the following days. 

 

Hope this helps! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer