My Blaze will only hold a charge for 3-4 hours. This was not a gradual decrease but an instant change. I have change nothing in my setting and do not charge overnight. This seems to be a common issue with not only the Blaze but other fitbits as well. As this is a very expensive device it should lastblonger than a year. Please advise as to how you can rectify this issue. Thank you.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
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Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
I think the question is in regards to the device running out of juice after a few hours, not that it wasn’t charging properly. This exact same thing is happening to me now, two weeks ago it would go 4-5 days without needing a charge, and suddenly I can’t go 4-5 hours. No settings were changed prior to the problem, and most of the items suggested in your troubleshooting area were already accounted for (i.e. keep notifications off). This is less than a year old. Do I need to send it in to someone? Like the OP mentioned I’m suddenly hearing a lot of stories like this.
Best AnswerYes as the above reply stated the issue is not with it not charging but that after 2 hours of charging (as suggested in the links you sent me) the Blaze is fully charge led but is dead within 3-4 hours. I cleaned the contacts, although it was not having an issue charging. I have reset the Blaze and then fully charged it. It has now been 3 hours and is almost dead. I read the correct way to charge the Blaze and have done none of the things and Incan recall that were mentioned that would damage the battery. As this is a common problem as can been seen by reading the fitbit forum please let me know what fox has been come up with to fix the issue for good, not just a temporary fix as hasn’t been talked about in the same forums. I don’t want to be a few weeks or months down the road with the same problem.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Please contact support to see what they can do for you
Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum