Blaze won't receive notifications from Note 3

[RandyScottRealt]

Blaze update a couple of months ago stopped the notifications to my Samsung Note3.  Yesterday I went into dashboard again and there was a prompt to Enable Notifications. I did so and it automatically turned on most of them. I adjusted to Messages, Calendar & email. I received notifications from calendar and call. No texts. Then one day later, I am not getting anything and I have to manually sync.

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @RandyScottRealt, welcome to the Community Forums. Thanks for the details provided and for taking the time to troubleshoot the notifications on your Blaze prior to contacting us.

Currently your Note 3 isn't yet a compatible device as our team is working to optimize the Fitbit app and ensure its functionality with this model. You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

There is a possibility that your Blaze can sync and while there isn't a guarantee that it'll always work, we can try to troubleshoot this situation together. If you've not done so, please remove your Blaze from the Bluetooth settings, turn off other Bluetooth connections that aren't in use and set up your Blaze as a new device and set up the notifications again.

[RandyScottRealt]

I wanted to let you know that I did the steps that you said. My Blaze is
now syncing again automatically. I am also getting all of my selected
notifications again! Thanks for your help


Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @RandyScottRealt, I'm glad to hear that the steps I recommended worked. 😉

In case you have some spare time, I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!