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Blaze won't sync my sleep

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Hi

 

My fitbit blaze wont sync my sleep. 

 

I've restarted it. All updates on my phone are up to date.

 

I dont want to manually update it as that seems pointless!!!

 

 

Moderator edit: updated subject for clarity

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Hi there @SKW17, welcome to the Community Forums. I totally understand how you feel about this situation. Thanks for restarting your Blaze and making sure all your devices are up-to-date. 

This could be happening because of the auto detection of sleep feature your tracker includes. When you haven’t moved for about an hour, your tracker assumes that you’re asleep. If you’re not moving but not asleep for long periods of time it’s possible for your unit to record incorrect sleep data, in which case you can delete the sleep log from your history.

If your Blaze is registering your sleep but not providing you with sleep stages, take into consideration the information provided in: Why don't I see sleep stages today?

If your device is still not registering your sleep after reviewing the information above, I recommend trying the following:

  1. Manually sync the tracker. See instructions in How do Fitbit devices sync their data?
  2. Restart the tracker. See instructions in How do I restart my Fitbit device?
  3. Try sleeping with the tracker on your non-dominant hand.
  4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in How do I change my sleep history?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

Hi there @SKW17, welcome to the Community Forums. I totally understand how you feel about this situation. Thanks for restarting your Blaze and making sure all your devices are up-to-date. 

This could be happening because of the auto detection of sleep feature your tracker includes. When you haven’t moved for about an hour, your tracker assumes that you’re asleep. If you’re not moving but not asleep for long periods of time it’s possible for your unit to record incorrect sleep data, in which case you can delete the sleep log from your history.

If your Blaze is registering your sleep but not providing you with sleep stages, take into consideration the information provided in: Why don't I see sleep stages today?

If your device is still not registering your sleep after reviewing the information above, I recommend trying the following:

  1. Manually sync the tracker. See instructions in How do Fitbit devices sync their data?
  2. Restart the tracker. See instructions in How do I restart my Fitbit device?
  3. Try sleeping with the tracker on your non-dominant hand.
  4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in How do I change my sleep history?
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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