Blaze won't sync

[marilin60]

This evening, fitbit looks for the blaze and can’t find it? Even when it’s next to the phone. It was working fine until 1pm, last sync. It’s now 8pm...

Moderator edit: updated subject for clarity

[SteveH]

The usual things to try when you get syncing / connection issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[marilin60]

Thank you. I manage to fix it by restarting the Bluetooth.

Sent from my mobile office