help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth Issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-17-2017 18:36

‎09-17-2017 18:36

Screenshot_20170907-122812.png

Anybody seen this message before 

Best Answer
0 Votes
5 REPLIES 5

‎09-18-2017 00:10

‎09-18-2017 00:10

last time I saw that I restarted the phone and it went away.

Best Answer

‎09-18-2017 00:59

In response to SteveH

‎09-18-2017 00:59

When you turned bluetooth off/on?

Best Answer
0 Votes

‎09-18-2017 05:15

‎09-18-2017 05:15

It's great to see you around @Lorabrooks1980, thanks for the attachment and @SteveH, @Rich_Laue for stopping by.

 

Have you tried as recommended, to restart your phone? If you haven't, please restart your phone, log out and log back in to your account and try to sync again.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎09-18-2017 19:49

In response to AlejandraFitbit

‎09-18-2017 19:49

It sync just not receiving, and yes I have tried all troubleshooting things
n still no luck. And customer service won't admit it's not compatible ugh
smdh sooo frustrating and as much money we people pay for these devices
Best Answer
0 Votes

‎09-19-2017 13:19

In response to Lorabrooks1980

‎09-19-2017 13:19

I see this a lot as well on my Samsung Galaxy S8. Even worse, push notifications and GPS tracking is not working.

Best Answer
0 Votes