Bluetooth not syncing with strava

[SunsetRunner]

 Hi there can anyone help me . My blaze will not syncing with Strava or running hero's. 

Thanks 

[FerdinandFitbit · Accepted solution]

Hi there @SunsetRunner. Great to see you in the Community Forums! 🙂

If you're having problems with info syncing from/to Strava, you could try to remove and add Strava back to Fitbit. For this, you can go to your online dashboard and then click on the gear icon at the top right corner.

From here, look for the Applications section on the column that is on the left side. Here, look for Strava, click on the Remove Access button and then go to Strava to link Fitbit again.

Try that out and let me know how it goes!

[Drago8472]

Didn’t work, still no data transferred. 

[allfoster4]

I have the same issue and your solution is not resolving it.

I revoked access then linked fitbit app again. I still get connecting to phone, then red (not connected to bluetooth) sign and check fit bit app message. I have an iphone 6 Plus and bluetooth is on. 

Please advise. 

Allison 

[allfoster4]

I have the same issue and your solution is not resolving it.

I revoked access then linked fit bit app again. I still get connecting to phone, then red (not connected to blue tooth) sign and check fit bit app message. I have an i phone 6 Plus and blue tooth is on. 

Please advise. 

---

@ferdinand Fitbit wrote:

Hi there @SunsetRunner. Great to see you in the Community Forums! 🙂

If you're having problems with info syncing from/to Strava, you could try to remove and add Strava back to Fitbit. For this, you can go to your online dashboard and then click on the gear icon at the top right corner.

From here, look for the Applications section on the column that is on the left side. Here, look for Strava, click on the Remove Access button and then go to Strava to link Fitbit again.

Try that out and let me know how it goes!

---

Allison 

[Desetine]

Hi!

Doesn’t work..

[AlejandraFitbit]

Hey @Desetine, welcome to the Forums!

I am sorry to hear that your Fitbit account isn't syncing with your Strava account. If the issue persists after you followed the instructions provided in this post and your tracker is syncing properly, I recommend contacting directly Strava support.

Catch you later. 

[RURALRUNNING]

I have this exact same problem. None of the runs I log on fitbit, appear on my strava account, which makes a nonsense of having strava as an embedded app! What would be good is you could actually peak to somebody instead oa playing message tennis with a keyboard. I gave up an apple watch to get the fitbit versa, and quite honestly, it is worse than useless if I cant sync to strava

[LeosDryGoods]

Any luck? I’m having the same problem with my last two runs. 

Thanks

[FerdinandFitbit]

Hi there @LeosDryGoods @RURALRUNNING. good to see you in the Community Forums! 🙂

Did you try my suggestions above? If you did and it is still not working, I'd recommend checking with Strava Support dept as we're not aware of any ongoing issue on Fitbit's end, so you could check with them to see if they can help you with this.

If you need anything else, let me know!

[Desetine]

Fixed problem.
One-off export from fitbit and import to Strava.
Since then everything goes automatically ...

[LeosDryGoods]

WHat does that mean and what did you do? 

Thanks 

[Desetine]

Good morning!

Through the Fitbit website I have carried out an export of my session.
Then I imported it through the Strava website.
Since this manual implementation, it automatically goes back between Fitbit-Strava.



Tine

[FerdinandFitbit]

Wow, that's great to hear! Thanks a lot for sharing that with us @Desetine!

@LeosDryGoods, hope you find this helpful!

[allfoster4]

None. Now it’s worse MyFitnessPal is not syncing either. No steps, no
exercise, no mileage.

[AlejandraFitbit]

Thanks for the update @allfoster4.

If you are now experiencing issues with MFP, I recommend taking a look at this post and follow the instructions provide there.

Let me know how it goes. 

[041464]

have you figured this out yet? i cannot get any of my runs to connect w/ strava either! So very frustrating to have the Strava App on the watch and not be able to use it! i have tried every solution here and nothing is helping. 

[Desetine]

I have done a manual export from Fitbit.
I then imported these in Strava.
Occasionally I notice that you first have to synchronize the app of Fitbit.
Then it takes about 5 to 10 minutes and then I get the message that it has been dubbed with Strava.

[Shanman1]

I use to like my fitbit versa when it synced to strava. Some time in Ausust that stopped working and have tried ALL these troibleshoots and it wont sync anymore. Terrible. 

[Shanman1]

Soneone fix and tell us when and how to fix